Shipping policy

All items are shipped via Canada Post, UPS or Purolator. I cannot be held responsible for delays in shipping due to the shipping companies errors (including local deliveries or international customs) Once shipped, it is out of our hands on when it will arrive. TRACKING on ALL orders outside of CANADA so we can ensure your items get to you.

Delivery times are not guaranteed.

Processing time is generally 3-5 business days. However for larger orders, processing time could be longer, I will message the buyer if there will be a significant delay. The processing time DOES NOT include delivery time. ORDERS ARE PROCESSED IN THE ORDER WHICH THEY ARE PAID FOR, unless contact has been made with me prior to ship by a certain date.

If your item is required by a specific date, I strongly suggest to get your order in early, and make sure you message me when you need it.

All items are carefully packaged, but upon purchase, you are recognizing the shipping companies DO NOT insure GLASS items. Any damaged items, please refer to our return and refund policy.

LOCAL pickup can be arranged in the Sarnia, Ontario area, please message me prior to purchase and I will send you a coupon code for pick up (so you save the shipping charges) 

Delivery times are NOT guaranteed, I can ship out by a certain date, however it is up to the delivery service how long it takes for the customer to receive them. Below are ESTIMATED times of arrival:
CANADA 2-10 business days
USA 7- 21 business days (ON PAUSE RIGHT NOW)
INTERNATIONAL 10-14 business days

Items are shipped according to the information received by the customer. If delivery cannot be made and the package is returned to me the package will be reshipped at the customers expense.

Please take stat holidays into consideration with shipping times.